Privacy Policy
Thank you for using our website. This Privacy Policy explains how we collect, use, disclose, and protect information when you use keysrentalsonline.com (the “Website”). By using the Website, you accept the practices described here.
Information We Collect
We collect personal and non‑personal information when you provide it to us and from other sources.
- Personal information may include your name, mailing address, phone number, email address, credit card number, and other financial details.
- Non‑personal information may include your browser type, the URL of the previous website you visited, your ISP, operating system, and IP address. This information is not used to personally identify you.
When you subscribe to services or make a purchase, we collect information such as your name, mailing address, telephone number, credit card number, and email address. If you communicate with us about the Website, products, or services, we collect the information you provide during those communications.
We may use analytics and reporting technologies to record non‑personal information such as domain and host names, IP addresses, browser software, operating system type, click patterns, and access dates/times. We may also use cookies and web beacons for these purposes.
Our Use of Information (Internal Purposes)
We use personal information to provide, maintain, evaluate, and improve the Website and our products/services; to process payments; and to provide customer support. We use non‑personal information to track Website usage and to help us provide, maintain, evaluate, and improve the Website and our offerings.
Disclosure of Personal Information to Third Parties
We may disclose personal information to protect or enforce our legal rights and policies, to protect or enforce the legal rights of others, or as required by law (for example, to comply with a subpoena or court order).
We may contract with third parties to help provide, maintain, and improve the Website and our services/products (e.g., payment processing, production, fulfillment, analytics, or reporting). These third parties may access personal information solely to perform their services. We will enter into confidentiality and non‑disclosure agreements with such third parties that prohibit them from using or disclosing personal information except to provide services to us, and we will take commercially reasonable steps to enforce those agreements.
Disclosure of Non‑Personal Information to Third Parties
We may disclose non‑personal information, in aggregate form, to potential partners, advertisers, investors, customers, and others. You may not opt out of the sharing of this aggregated, non‑personal information.
Cookies and Web Beacons
A cookie is a small file placed on your device; a web beacon is a small, often transparent image used to monitor behavior. We use cookies and web beacons to track Website usage, provide a more personalized experience, and facilitate login. These technologies are not linked to your personal information.
How We Protect Your Personal Information
We consider the security of your personal information very important. When you enter sensitive information (such as a credit card number) on our forms, we encrypt that information using SSL (Secure Socket Layer) technology.
We follow generally accepted industry standards to protect information during transmission and once received. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security. We are not responsible for unauthorized acts of others and assume no liability for disclosures due to transmission errors, unauthorized third‑party access (e.g., hacking), or other actions beyond our reasonable control.
Reviewing and Changing Your Personal Information
You may request a copy of, and ask us to correct, your personal information by emailing us (proof of identity is required). If your information changes or you wish to deactivate your account, you can update it via account settings or contact Customer Service.
Accessing Third‑Party Websites
The Website may link to third‑party websites. This Privacy Policy does not apply to those sites. We do not control how third parties use information you provide to them. Review each third party’s privacy policy before using their sites or sharing your information.
Children’s Privacy
We do not knowingly collect or use personal information from children under 17. If we become aware that information originates from a child under 18, we will delete it.
Opting Out of Communications
If you purchase a product or service but do not wish to receive marketing communications, you may indicate this on our order form. You can also opt out at any time by following the unsubscribe instructions in our emails or by emailing us.
SMS Terms of Service
By opting into SMS via a web form or other medium, you agree to receive SMS messages from Coco Plum Vacation Rentals. This may include messages for appointment scheduling and reminders, post‑visit instructions, notifications, and billing alerts. Message frequency varies. Message and data rates may apply.
- Reply HELP for help.
- Reply STOP to opt out.
- See our privacy policy at /privacy-policy/.
Changes to This Policy
This Privacy Policy may change from time to time. We will notify you by email or on the Website whenever changes are made.
Last updated: Feb. 15, 2023
Notice Under the Americans with Disabilities Act
Non‑Discrimination Policy. In accordance with the Americans with Disabilities Act of 1990 (ADA), Coco Plum Vacation Rentals (the “Company”) does not discriminate against qualified individuals with disabilities on the basis of disability in the course of the Company’s business conduct.
Regulation Compliance. The Company complies with all regulations promulgated by the ADA.
Effective Communication. Upon request, the Company will provide appropriate aids and services to enable effective communication for qualified persons with disabilities so they can participate equally in the Company’s products and services. Reasonable accommodations may include qualified sign‑language interpreters, documents in Braille, or other accessible formats.
Accessibility Design Guidelines. Our website has been designed with Web Content Accessibility Guidelines in mind. If you have difficulty accessing the site, need an accommodation, or have comments or feedback, please contact us at (305) 390‑2315.
Contact Information
Coco Plum
11187 Overseas Hwy
Marathon, FL 33050
For questions about this Privacy Policy, please contact us.